We're Here to Help
Support
Get help with your FOSSonCloud deployments.
Getting Help
Three Ways to Get Support
Free Onboarding Call
Every FOSSonCloud customer gets a free 1-hour onboarding call with a FOSSonCloud engineer.
- Walk through your deployment and configuration
- Answer questions about architecture and scaling
- Discuss custom requirements for your use case
- Troubleshoot any issues you're experiencing
Email Support
For technical support questions, email us directly.
- The product you're using
- Your AWS region
- A description of the issue
- Any relevant error messages or CloudFormation events
Documentation
Each pattern's GitHub repository includes full documentation covering:
- Deployment prerequisites
- CloudFormation parameter reference
- Configuration options
- Troubleshooting tips
Looking for answers to common questions? Visit our FAQ page.